Effective: July 2025
MSOSSI VENTURES LIMITED – PRIVACY NOTICE
1. Who We Are
Msossi Ventures Limited (“Msossi,” “we,” “our,” or “us”) is a private limited company incorporated in Kenya under the Companies Act No. 17 of 2015. We are the creators of the Msossi App, a pioneering mobile application designed to combat food waste in Kenya while offering consumers access to affordable, fresh meals and products. The app connects users with supermarkets, restaurants, cafés, and other food retailers, enabling them to purchase surplus and short-dated food items at significantly reduced prices — keeping edible food out of landfills. We understand the importance of your privacy and are committed to protecting the confidentiality, integrity, and security of the personal information you share with us. This Privacy Notice explains how we collect, use, store, and share your personal data. Msossi Ventures Limited is the data controller responsible for your personal data when you use the Msossi App or visit our website.
2. Purpose of this Privacy Notice
This Privacy Notice has been created in accordance with applicable data protection laws and is intended to inform you of:
● What personal information we collect
● How we use your personal information
● How we share your information
● Your rights and how to exercise them
This notice should be read together with our Terms and Conditions and our Privacy Policy, which provide more detailed information on your use of the Msossi App.
3. The Data We Collect About You
We may collect, use, store, and transfer different types of personal data, including:
● Identity Data: Name, username, date of birth, gender, and email login details
● Contact Data: Physical address, billing address, postal address, email, and phone number
● Financial Data: Bank account information, card details, or other payment data
● Transaction Data: Payment history, product or service purchases on the platform
● Technical Data: IP address, browser type/version, device information, operating system, time zone, and app version
● Geolocation Data: Device location to offer location-based services such as nearby deals, relevant recommendations, and delivery availability. We may also share anonymized location data with third parties to improve the app experience
● Profile Data: Profile photo, profession (if applicable), order history, preferences, reviews, and feedback
● Usage Data: How you use the app or website, pages visited, interactions, and session activity
● Marketing & Communications Data: Your preferences for receiving communications or promotions from Msossi and our partners
4. How We Use Your Personal Data
We only use your personal data when legally permitted and for purposes such as:
● Registering you as a user of the Msossi App
● Processing your orders or service requests
● Fulfilling our contractual obligations to you
● Managing and improving your relationship with us
● Enhancing our services, marketing, and customer support
● Recommending relevant products or services
● Fulfilling legal or regulatory obligations
5. How We Share Your Personal Data
We may share your personal data with:
● Service Providers: To help deliver our services to you (e.g. payment processors, delivery partners)
● Other Users: Where necessary, such as during a transaction between a customer and a vendor
● Law Enforcement: Where required by law, subpoena, court order, or legal obligation
● Internal Teams: Across Msossi Ventures Limited for internal operational purposes
Only the minimum required information is shared, and all partners are contractually obligated to protect your data.
6. Third-Party Access
We may transmit anonymized, aggregated data to external services to help improve Msossi’s performance and features. Some features of the Msossi App rely on third-party services that have their own privacy policies. We encourage you to review their terms:
● Google Play Services
● Firebase (Analytics & Crashlytics)
● OneSignal
● Mapbox
● Mixpanel
7. Changes to this Privacy Notice
We reserve the right to update this Privacy Notice at any time. Should we make significant changes, we will notify you via the email address you provided, and give at least two months’ notice before the changes take effect.
Your continued use of our app or services after receiving notice of changes constitutes your acceptance of the updated terms.
8. Contact Us
To exercise your data protection rights or if you have any questions or concerns regarding this Privacy Notice, please contact us via the in-app chat or at:
📩 Email: msossi@msossi.com
We aim to respond to all queries within a reasonable time and in accordance with applicable data protection laws.